Refund Policy

1. Flight Bookings

All flight bookings made through Travelcord are subject to the fare rules, policies, and conditions set by the respective airline. Please note:

• Some tickets are non-refundable, while others may be eligible for refunds with applicable airline penalties.
• Refund requests must be made before the airline’s cancellation deadline.
• The final refund amount is determined by the airline after all deductions.

2. Cancellation Requests

To request a cancellation or refund, you must contact Travelcord through our official support channels. Travelcord acts as an intermediary and facilitates the request on your behalf with the airline.

3. Processing Time

Once a refund is approved by the airline:

• Refunds are issued to the original payment method used during booking.
• Processing typically takes 5–15 business days, depending on the airline and payment provider.
• Delays may occur due to airline processing timelines which are outside our direct control.

4. Service Fees

Travelcord may apply a reasonable administrative or processing fee for handling cancellations and refund requests. These fees are separate from any airline-imposed penalties.

5. Non-Refundable Bookings

Certain fares, including promotional or discounted tickets, may be strictly non-refundable. These conditions are displayed at the time of booking, and by proceeding, you agree to these restrictions.

6. Payment and Refund Method

Refunds can only be made to the original payment method used at the time of purchase. We do not support refunds to alternative accounts for security reasons.

7. Contact for Refund Requests